Customer Data Processing Terms

Where the customer determines the essential purposes and means of orders, reservations, newsletters, invoicing or similar operations, the customer acts as controller and ez Connect as processor for that processing.

ez Connect processes the data to provide the contracted feature, support and continuity, plus its permitted independent security, fraud-prevention, compliance and defense purposes.

Need-to-know access, confidentiality duties and proportionate technical/organizational controls apply.

Necessary subprocessors may be used for infrastructure, communication or operations; see /ez/legal/subprocessors/.

The parties reasonably cooperate on data-subject requests, incidents, valid authority requests, exports and deletion.

Export, blocking, retention and deletion follow the retention policy and legal duties.