Billing, Renewal & Cancellation

Mexico is priced in MXN with VAT included in consumer-facing prices. The Americas outside Mexico and the rest of the world use USD; the UK GBP; the EU EUR, unless a specific offer says otherwise. Contract country and the accepted order prevail over IP-based suggestions.

Before purchase we show amount, currency, taxes, cadence and whether auto-renewal applies. Automatic charges require express acceptance.

Where Mexican consumer auto-renewal rules apply, ez Connect will provide at least five calendar days’ advance notice and allow immediate, penalty-free cancellation to prevent the next renewal.

Cancellation stops future renewals. Unless law provides otherwise, service continues through the paid period and is not automatically prorated.

Operational target: notices/attempts on days 0, 3 and 7, with suspension around day 10 if unpaid.

Days 1–30: reactivation without an extra reactivation fee, plus the new applicable service period. Days 31–90: a storage/reactivation charge may apply at 25% of the current local monthly price, capped at one month. Recovery is not guaranteed after 90 days.

Upgrades, downgrades, modules and extras follow the order and availability. Lifetime licenses do not directly upgrade into another Lifetime license.

Commercial policies do not replace mandatory statutory refund or consumer rights.

Price changes are prospective and communicated before affecting a renewal where required.