ONYX by ez Connect

Everything you built, better connected.

Your restaurant is much more than a menu.

ONYX connects menus, reservations, ordering, directions, promotions, events and key actions in one digital experience. Customers can understand what you offer and act without bouncing between platforms.

Try ONYX View plans

Plans from MXN $399/month · Annual · Lifetime available · Mexico prices include VAT.

ONYX experience for a restaurant, bar or café

REAL PRODUCT · WITHOUT LEAVING THIS PAGE

You do not have to imagine how it works.

Tap in and use it the way a real customer would. These are live ONYX experiences you can explore right here, without leaving this page.

Choose an experience

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ONYXez Connect

ONYX IN 30 SECONDS

The essentials first. The details when you need them.

If you run a restaurant, bar or café, this is what ONYX can connect based on your plan — and what you can expand as your operation grows.

01
Menus & content

Menus, promotions, events, business information and useful actions brought together in one experience.

02
Reservations

WhatsApp reservation requests from Basic, with more availability control when your operation needs it.

03
Direct ordering

Pickup from Basic and Own Delivery from Advanced, without locking you into a single ordering route.

04
Fewer middlemen

ez Connect does not charge a marketplace commission on orders you operate directly through Pickup or Own Delivery.

05
Languages + Analytics

Languages included by plan, plus Analytics from Basic to understand what customers do after they arrive.

06
Clear pricing

Starter from MX$399/month, with annual billing and Lifetime available for Starter and Basic.

From MX$399/month · VAT included in MexicoLifetime available for Starter and Basic · Own Delivery from Advanced

ONE EXPERIENCE, NOT A COLLECTION OF LINKS

Your business works as a whole. Online, it shows up in pieces.

Menu. Instagram. Maps. WhatsApp. Reservations. Delivery. Events. Every tool can solve something. The problem starts when your customer has to jump between all of them just to understand what they can do with your business.

ONYX reconnects the pieces.
Fragmented digital channels around a food and beverage business experience

LESS SEARCHING · MORE ACTION

One place for different decisions.

ONYX organizes the experience around what your customer wants to do, not around a list of links.

01

I want to know it

Business information, hours, live status, identity and social channels.

Business Profile · Live Status
02

I want to see the menu

Structured food and drinks menus, prices, images and availability.

Food Menu · Drinks Menu
03

I want to go

Address and direct access to Google Maps, Apple Maps, Waze or Uber.

Location & Directions
04

I want to reserve

Clear WhatsApp requests or advanced availability management depending on plan.

Reservations
05

I want to order

Pickup, own delivery or continuation to external platforms.

Pickup · Own Delivery · Delivery Apps
06

I want to come back

Promotions, events, reviews, newsletters and new reasons to return.

Promotions · Events · Reviews

QUIET LOCALIZATION

Help every customer understand you.

When a language is available, ONYX can present the experience according to the visitor’s browser or device language preferences. If they choose another language, their explicit choice takes priority and can be remembered for the next visit.

Without forcing them to choose a language before seeing your business.
Detected preferenceWelcome / BienvenidoThe experience can open in the best available language and respect the visitor’s manual choice afterward.
Starter · 1 languageBasic · 2 languagesAdvanced · 4 languages

RESERVATIONS

A reservation starts with someone who already decided to consider you.

A reservation starts with someone who already decided to consider you.

Basic · You confirm

The customer provides date, time, party size and the required information. ONYX prepares the request and sends it to WhatsApp. Your team confirms the reservation.

CustomerRequest detailsWhatsAppYour team confirms

Advanced · More control

When enabled, ONYX can work with tables, zones, capacity, schedules, rules and blocks to register a request as confirmed, pending or rejected according to the venue configuration.

CustomerRequestRules & availabilityConfirmed · Pending · Rejected

ORDERING · FEWER INTERMEDIARIES

Selling directly changes the equation too.

ONYX lets you decide how to handle each order instead of forcing your operation into a single route.

Selling directly changes the equation too.

Pickup

Customers build an order to pick up directly at your location.

Delivery Apps

If you prefer external platforms, ONYX can also send customers to the apps you already use.

Your delivery. Your customer. Your operation.

When you prepare and deliver the order yourself through Own Delivery, ez Connect does not charge a delivery-marketplace commission on that operation.

Your own logistics, payment processing, messaging or third-party service costs may still apply separately.

ANALYTICS FROM BASIC

The click should not be the end of the story.

If you invest in attracting people to your business, it also matters what they do next. ONYX can measure interactions such as section views, direction actions, promotion interest, reservation activity and other configured touchpoints.

Analytics helps you understand behavior and intent; it does not promise perfect sales attribution.
Campaign or QRONYXMenuPromotionReservationDirectionsOrder

BEFORE · DURING · AFTER

The experience does not start or end at the table.

Before

Discover you, check whether you are open, view the menu, reserve, see promotions and decide how to get there.

During

Use menus, products and useful actions such as Wi-Fi or invoice request when enabled.

After

Leave a review, discover events, receive updates and find a reason to return.

SETUP

You already have a restaurant to run.

We put ONYX in motion.

You provide the complete information and materials. Our team organizes and configures the initial experience so you do not receive an empty account and a manual.

Starter

≤ 24 h

Basic

≤ 48 h

Advanced

≤ 72 h

Timing starts once we receive all required information and materials. Missing information, scope changes or external dependencies may adjust the timeline.

GROW WITHOUT REBUILDING

What you need today does not have to limit what you need tomorrow.

Start with a clear presence, add interaction when you need it and take operations further without rebuilding from scratch.

Starter

Present

Basic

Interact

Advanced

Operate more directly

ONYX PLANS · MEXICO

Choose the level your business needs.

All three public plans share the same foundation. What changes is how much interaction and operation you want to enable.

Starter

$399/ month

For presenting your business clearly and giving access to essential actions.

  • Food Menu + Drinks Menu
  • Location & Directions
  • Promotions
  • Delivery Apps
  • 1 language
  • Target setup ≤24h
  • Up to 40 items

Advanced

$1,099/ month

For operations that need greater control and commercial capabilities.

  • Everything in Basic
  • Own Delivery
  • Invoice Request
  • ez Store*
  • Verified Account
  • 4 languages
  • Target setup ≤72h

Mexico prices include VAT.

Annual pricing equals 10 monthly payments: the equivalent of 2 months saved.

Setup is included with Annual and Lifetime. Monthly setup: Starter MXN $2,000 · Basic $3,000 · Advanced $4,500.

Compare everything included in each plan.
CapabilityStarterBasicAdvanced
Presence & identity
Business Profile
Live Status
Location & Directions
Digital QR
Social Media
Google Reviews
Menus & content
Food Menu
Drinks Menu
Promotions
Events
Newsletters
Reservations & ordering
Reservations Basic
Reservations AdvancedAdvanced*
Pickup
Own Delivery
Delivery Apps
Commerce & operations
Analytics
PayBill Light
Invoice Request
ez Store✓*
Verified Account
Plan scope
Included languages124
Items / publishingUp to 40No technical limit*No technical limit*
Initial upload included40100200
Support≤72 business hours≤72 business hours≤48 business hours
Lifetime
Setup target≤24 h≤48 h≤72 h

* Reservations Advanced uses rules, availability and capacity/tables when that capability is enabled in the contracted setup.

* Basic and Advanced have no technical publishing limit; initial included upload is up to 100 and 200 items respectively. Later bulk changes may be quoted.

* ez Store is part of Advanced; its current commercial flow may continue through WhatsApp and should not be interpreted as full ecommerce.

STARTER AND BASIC · ONE-TIME PAYMENT

Not everything should have to become a subscription.

Some businesses prefer to pay month to month, and that works perfectly well. Others would rather pay once for something and keep using it. ONYX Lifetime is for them.

One payment for the base plan. No recurring monthly fee for that contracted base plan.

External services, payment processing, additional editorial work, expansions, customizations and future premium capabilities may carry separate charges.

Read Lifetime terms →

Starter Lifetime

MXN $14,990

Basic Lifetime

MXN $24,990

LIFETIME ALSO MAKES YOU AN EZ PIONEER

Your business can grow. Your Lifetime can too.

Choose Lifetime and you become an ez Pioneer. If you later need capabilities from a higher plan, add only the modules you are missing, with the applicable Pioneer benefit—without paying again for what you already have.

30% off Lifetime expansions

If you have Basic Lifetime and later need Advanced capabilities, you pay only for the additional modules you need, with 30% off their current equivalent price.

Up to 30% off digital products

As an ez Pioneer, you receive up to 30% off eligible ez Connect digital products and capabilities.

Up to 10% off physical products

You also receive up to 10% off eligible physical products, including NFC products and future ez Connect merchandise.

Pioneer benefits apply to eligible products and capabilities. Third-party services, payment processing, editorial work, customizations and other non-eligible items are charged separately.

REAL EXPERIENCES

Not mockups. Real experiences running today.

The Black Sheep, Santa Sabina and Huesos 206 show ONYX in real operations. Explore them right here before deciding whether to book a demo.

The Black Sheep
The Black Sheep

The Black Sheep

Pub · mansion venue · food and drinks · Guadalajara

A main brand profile and two branches keep their own menus, booking routes and events inside one recognizable ecosystem.

Main profileBranch profilesMenusReservationsEvents
Santa Sabina
Santa Sabina

Santa Sabina

Brewery · bistro pub · craft products · Guadalajara

Venue information, menus, products, events, ez Store and multilingual access stay connected in one public experience.

Profileez StoreEventsProductsMultilingual
Huesos 206
Huesos 206

Huesos 206

Coffee shop · craft beer · desserts · Guadalajara

Menu, events, ez Store, owned delivery, location and direct contact stay in one clear route without repeated manual replies.

Profileez StoreOwned deliveryMenuEvents

QUESTIONS BEFORE YOU DECIDE

The important details, without hiding them.

What does Lifetime mean?

Starter and Basic can be purchased with one payment for the base plan. Every Lifetime customer becomes an ez Pioneer. If you later need capabilities from a higher plan, you can add only the eligible modules you need with 30% off their current equivalent price, plus Pioneer benefits of up to 30% off eligible digital products and up to 10% off eligible physical products. Lifetime does not mean unlimited human work or automatically include external services, customizations or future premium capabilities.

Do you charge a marketplace commission on Pickup or Own Delivery?

ez Connect does not charge a marketplace commission on orders the establishment operates directly through Pickup or Own Delivery. Third-party payment processing, messaging, logistics or external service costs may still apply.

Do I have to leave Instagram, WhatsApp, Maps or my delivery apps?

No. ONYX is designed to connect tools that already belong to your operation and use them when they make sense.

How long does setup take?

Once all required materials are complete: Starter up to 24 hours, Basic up to 48 hours and Advanced up to 72 hours. Missing information, scope changes or external dependencies may adjust the timeline.

What happens when I need to change prices or menu items?

You can request updates within the scope of your plan. Bulk changes, content production or work outside the contracted scope may be quoted separately.

What is the difference between Own Delivery and Delivery Apps?

Own Delivery is fulfilled by your own establishment. Delivery Apps sends the customer to an external platform that controls its own order, payment and logistics.

What is the difference between Reservations Basic and Advanced?

Basic structures the request and sends it through WhatsApp for your team to confirm. Advanced, when enabled, can work with availability, tables, zones, capacity and rules to register the request status.

Does my customer need to install an app?

No. ONYX works in the browser and can open from a URL, QR or other access point.

What external costs could exist?

Depending on your operation, payment gateways, messaging, domains, own logistics, APIs or other third-party services may carry costs outside the base license.

Does one license cover multiple branches?

No. Each license corresponds to one profile or branch. Multi-location operations can receive a specific proposal.

ONYX FOR YOUR BUSINESS

You already did the hard part.

You built the place.The brand.The menu.The team.The experience.

ONYX does not create that. It connects what you built so it is easier to discover, choose and come back to. A demo takes 15–20 minutes, comes with no commitment, and is tailored to your operation.

You already did the hard part.
ONYXFrom MXN $399/month